Terms of Service

Effective September 12, 2026; section 5 updated September 13, 2026 for the free plan.

These Terms of Service ("Terms") are a binding agreement between you and Chrono Travel LLC, which operates Waypunch ("Waypunch", "we", "us"), governing your use of the Waypunch mobile apps, the waypunch.com and app.waypunch.com websites, and the related services (together, the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Businesses and workers

The Service is used by businesses ("Customers") to record the working hours and, while clocked in, the locations of their workers ("Workers"). A person who starts a business on the Service is its first administrator and represents that they are authorized to bind that business to these Terms. Workers use the Service under their Customer's account.

The Customer is responsible for how it uses the hours and location data of its Workers, including for telling its Workers that their location is recorded while they are clocked in, obtaining any consent the law requires, and complying with employment, wage-and-hour and privacy laws that apply to it. Waypunch provides the tool; the Customer is responsible for its use.

2. Accounts

You must be at least 16 and must provide accurate information. Keep your password confidential; you are responsible for activity under your account. Tell us promptly at support@waypunch.com if you believe your account has been compromised. One person may not share a Worker account with another person.

3. Acceptable use

You may not use the Service to break the law, to track a person who is not your Worker or who is not clocked in, to harass anyone, to interfere with or probe the Service's security, to reverse-engineer it, or to resell it. We may suspend or end accounts that do.

4. Your data

The Customer owns the hours, locations, names and other data it and its Workers put into the Service ("Customer Data"). You grant us the rights needed to store, process, back up and display Customer Data in order to provide the Service. We do not sell Customer Data and we do not use it for advertising. How we handle personal information is described in our Privacy Policy, which forms part of these Terms.

Workers may delete their own accounts from within the Service at any time. Because Customers must keep payroll time records, a deleted Worker's name and clock times remain with the Customer, without any location data.

5. Free plan, fees and billing

A business may use the Service free of charge, with all features, while it has no more than 2 people on its team. "People on the team" means everyone who can use the Service for that business (Workers, managers and administrators, including crew members without the app), not counting people who have been disabled. No payment method is required for the free plan.

• Monthly plan. Adding a third person requires a paid plan. The monthly plan is US$5 per month for each person on the team. People added during a period are charged pro rata; people disabled during a period are removed from the following bill. While the team has 2 or fewer people, nothing is charged.
• Yearly plan. US$50 per year for each person on the team. People added during the year are charged pro rata for the remainder of the year; people disabled are removed at renewal.
• Grace period and read-only access. When a subscription ends while the team has more than 2 people, the Service keeps working for 7 days. After that, the business becomes read-only: existing hours and reports remain available and can be exported and anyone on the clock can clock out, but new clock-ins, invitations and corrections are paused until a subscription is active or the team is back to 2 people.
• Payment. Payments are processed by Stripe; we do not see or store your card number. Subscriptions renew automatically until cancelled.
• Cancellation. You may cancel at any time from the billing page on app.waypunch.com. Cancellation stops future charges; the Service remains available until the end of the period already paid for.
• Refunds. We will refund your first payment in full if you ask within 14 days of it. We will also refund an unintended renewal if you ask within 14 days of the charge and the Service has not been used since. Beyond those, we do not refund unused parts of a period, except where we discontinue the Service or close your account other than for breach of these Terms, in which case we refund the unused part.
• Failed payments. If a payment fails, Stripe retries it. If it keeps failing, the business enters the grace period and then read-only access described above until payment succeeds.
• Price changes. We will give at least 30 days' notice by email before a price change affects you, and it will apply only from your next renewal after that notice.
• Taxes. Prices exclude sales tax and VAT. Where we must collect them, they are shown at checkout.

Purchases are made on the web only. The mobile apps do not sell subscriptions, and nothing in the apps is purchased through Apple or Google.

6. The mobile apps and location

The apps request location permission so that a Worker's location can be recorded while clocked in, including in the background. Location is recorded only between a clock-in and a clock-out. Location accuracy depends on the device, its settings and signal conditions, and we do not guarantee it. Automatic clock-outs (after 16 hours) and the resulting flagged shifts are a safeguard, not a guarantee of correct hours; Customers are responsible for reviewing and correcting time records.

7. Third-party services

The Service uses Google Maps to display maps, Stripe to process payments, and Google Cloud to host servers. Those services are subject to their own terms. The apps are distributed through the Apple App Store and Google Play, whose terms also apply to your download.

8. Intellectual property

The Service, including its software, design and name, belongs to Chrono Travel LLC and its licensors. We grant you a limited, non-exclusive, non-transferable licence to use the Service in accordance with these Terms. You keep all rights to Customer Data.

9. Feedback

If you send us suggestions, we may use them without obligation to you.

10. Availability and changes

We work to keep the Service available but do not guarantee uninterrupted operation. We may change or discontinue features. If we discontinue the Service as a whole, we will give at least 30 days' notice and make Customer Data available for export during that time.

11. Disclaimer of warranties

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the Service will meet your requirements, that location data will be accurate, or that the Service will be error-free.

12. Limitation of liability

To the maximum extent permitted by law, in no event will Chrono Travel LLC or its members, managers, employees, affiliates, licensors or suppliers be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, business or goodwill, arising out of or relating to the Service or these Terms, under any theory of liability, even if advised of the possibility of such damages. Our total aggregate liability for all claims relating to the Service will not exceed the greater of (a) the amounts you paid us in the twelve months before the event giving rise to the claim, or (b) US$100. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

13. Indemnification

You agree to indemnify and hold harmless Chrono Travel LLC and its members, managers, employees, affiliates, licensors and suppliers from claims, liabilities, damages, losses and expenses (including reasonable attorneys' fees) arising out of your use of the Service, your Customer Data, your treatment of your Workers, or your violation of these Terms or any law or third-party right.

14. Dispute resolution, binding arbitration and class-action waiver

Please read this section carefully. It affects your legal rights, including your right to go to court and to a jury trial.

Informal resolution first. Before starting any formal proceeding, you agree to contact us at support@waypunch.com and try to resolve the dispute informally for at least thirty (30) days.

Binding individual arbitration. Except as noted below, any dispute arising out of or relating to the Service or these Terms will be resolved by final and binding arbitration on an individual basis, administered by a recognized arbitration provider (such as the American Arbitration Association) under its applicable rules. Judgment on the award may be entered in any court with jurisdiction.

Class-action and jury-trial waiver. You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. You and we waive any right to a jury trial.

Exceptions. Either party may bring an individual claim in small-claims court, or seek injunctive relief in court to protect intellectual-property or confidentiality rights.

30-day opt-out. You may opt out of this arbitration agreement by emailing support@waypunch.com within thirty (30) days of first accepting these Terms, stating your name and that you opt out of arbitration.

15. Governing law and venue

These Terms are governed by the laws of the State of Oregon, USA, without regard to conflict-of-law rules. Subject to section 14, any court proceedings will take place in the state or federal courts located in Oregon, and you consent to their jurisdiction.

16. Term and termination

These Terms apply for as long as you use the Service. You may stop at any time by deleting your account or closing your business. We may suspend or terminate access for breach of these Terms, for non-payment after the grace period, or where required by law. Sections that by their nature should survive termination do so.

17. Changes to these Terms

We may update these Terms. For material changes we will notify Customers by email or in the Service at least 14 days before they take effect. Continued use after that date means you accept the updated Terms.

18. Miscellaneous

These Terms and the Privacy Policy are the entire agreement between you and us about the Service. If any part is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to a successor of our business.

19. Contact

Chrono Travel LLC, Oregon, USA. support@waypunch.com